Digital Innovation Setting the Course for Retail

Editorial Modulor | December, 2025

Phygital Trends 2026
We analyzed exclusive data from the EHI Retail Institute study through the lens of CIOs across Germany, Switzerland, and Austria. Get ready for the trends that will transform retail in 2026.

63% of organizations are already prioritizing the use of Artificial Intelligence and Machine Learning in their processes, while 44% identify Phygital environments as a key pillar for the evolution of retail and brand experiences toward 2026.

These figures do not just highlight an accelerated adoption of technology; they signal a decisive shift in how brands must design, operate, and connect with their users. Experience is no longer limited to physical or digital spaces in isolation: today, it demands an integrated, intelligent, and measurable ecosystem.

Technology advances, whether you’re ready or not. The key is learning faster than the change itself.
Satya Nadella. CEO at Microsoft

In this scenario, understanding where design, technology, and user experience are headed becomes a competitive advantage. Phygital Trends 2026 brings together the main developments, AI applications in the sector, high-growth technologies, and key conclusions that will directly impact brand decision-making.

Obtaining this report means staying ahead, identifying opportunities, and transforming touchpoints into genuine business assets.

Discover how these trends can be applied to your strategy, spaces, and brand experiences.

Subscribe and download the full PDF.

Ximena-(Compressify.io)
Autor | Ximena Pizarro
Brand and Content Leader
“Ximena helps communicate Modulor’s purpose by creating content that connects with our audience and adds value to every omnichannel touchpoint.”

Insights

Artículos relacionados

stefanny.duarte@grupomodulor.com

Retail Trends LATAM 2026

stefanny.duarte@grupomodulor.com

Co-creating to design

stefanny.duarte@grupomodulor.com

Digital Innovation Setting the...

stefanny.duarte

BrandGuidelines

stefanny.duarte

DATA: How It’s Obtained...

stefanny.duarte

Hatun Wasi: Service Design: Enhancing...

stefanny.duarte@grupomodulor.com

Retail Trends LATAM 2026

stefanny.duarte@grupomodulor.com

Co-creating to design

stefanny.duarte@grupomodulor.com

Digital Innovation Setting the...

stefanny.duarte

BrandGuidelines

stefanny.duarte

DATA: How It’s Obtained...

stefanny.duarte

Hatun Wasi: Service Design: Enhancing...