Repsol

Sprint represents an evolution of the service-station experience, with a focus on self-service, efficiency, and proximity to the user.

Brief

At Modulor, we understood that this challenge required more than a simple visual redesign. It called for an adaptable, coherent, and scalable design strategy—one that could emotionally connect with users across different geographies while also meeting Repsol’s operational and expansion objectives in Latin America.

Challenge

Translate the new Sprint concept into a replicable architectural language across multiple formats and locations—from urban stations to highway stops—with differentiated solutions depending on the type of point of sale. All while maintaining the visual identity, customer experience, and the brand’s global guidelines.

Between 2018 and 2019, Repsol committed to renewing its convenience stores under a new concept: Sprint.

Solutions

We won the tender thanks to a proposal that combined strategic design with versatile execution, enabling the expansion of the new concept both nationally and internationally.

  • User-Centered Experience: We designed intuitive flows, with an architectural approach aimed at easing circulation, increasing dwell time, and reinforcing key purchase decision points.
  • Regional Expansion: The model was first implemented in Peru and then expanded to Ecuador and Colombia, maintaining its identity while adapting to local specificities.
  • Replicability Guide: In 2020, we developed a comprehensive brand guidelines manual defining materials, layout, lighting, signage, and design principles—making implementation easier for any Repsol project team.

Outcome

  • International Expansion with Consistency: The solution enabled Sprint to be implemented across different regions while maintaining visual and operational coherence.
  • Controlled Scalability: Thanks to a modular, replicable system, Repsol can adapt each store to its context without compromising the customer experience or brand identity.
  • Standardization that Strengthens the Business: A strategic tool that allows all internal and external stakeholders to work with the same vision.
  • Design as a Transformative Tool: Beyond aesthetics, design allowed Repsol to rethink how to connect with its users, optimize operations, and strengthen its positioning in the region.

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